Connect Shopify
Install the Dropday app from the Shopify App Store to send your Shopify orders to Dropday.
Install the app
Open the Dropday app in the Shopify App Store. In Dropday, choosing Shopify under Store Integration takes you there when no Shopify store is connected yet.
Install the app on your store. The installation starts in Shopify.
Link the store to a Dropday account:
You don't have a Dropday account yet: Dropday asks for your store's details and creates your account. Shopify then shows its plan selection, and you go on to the Dropday dashboard.
You already have a Dropday account: log in with your Dropday email address and password.
A Dropday account has one Shopify store, and a Shopify store is connected to one Dropday account at a time.
When orders reach Dropday
The app sends an order to Dropday as soon as Shopify creates it. The order normally appears in Dropday within seconds to a minute.
After that, the app sends the order again on every change you make to it in Shopify, such as a note or a tag, even when the order isn't paid. Dropday treats each of these as a new order, and recognises an order by its order number:
Dropday already has the order: Dropday refuses it. A change or cancellation in Shopify doesn't update the order in Dropday, and an order that was already sent to a supplier isn't changed or stopped.
Dropday doesn't have the order yet, for example because it was placed before you connected the store: the order comes in as a new order.
Test before your store goes live
You can install and use Dropday on a Shopify development store, so you can set everything up and test before your store goes live.
When an order comes in, your rules choose the supplier for each order line, and Dropday sends the lines through that supplier's active delivery methods. An order line was not sent to a supplier explains when a line isn't sent, for example because the supplier holds orders for review.
Test your setup before going live explains what your suppliers receive from a test order.
Check that orders come in
After an order is created in your store, open Orders in Dropday and check that it's in the list.
If you uninstall the app
Uninstalling the app disconnects the store in Dropday. Your data is kept, and installing the app again links the same Dropday account.
Next, add a supplier.