Send tracking back to your webshop

What you need

An integration of your own that receives the webhook and updates your webshop, for example a small workflow in n8n or Zapier, or your own endpoint. Dropday's webshop plugins and apps don't write the tracking back themselves.

What the webhook gives your integration

When a supplier marks an order as shipped, Dropday sends a supplier_order.shipped event. In its data, your integration finds:

• the tracking code and link in tracking_code and tracking_url, and the shipment time in shipped_at;

• the supplier in supplier_id and supplier_name;

• the order under order, with your webshop's order ID in order.external_id.

An order with several suppliers gives one such event per supplier shipment.

For the order status, a supplier_order.created event works the same way: Dropday sends it when an order is forwarded to a supplier, including after you approve a held order, and your integration can use it to update the order status in your webshop.

Set it up

1. Under Settings → Webhooks, add a webhook with the URL of your integration and subscribe it to supplier_order.shipped.

2. In your integration, use data.order.external_id from the event to find the order in your webshop, and add the tracking or fulfilment to it with data.tracking_code and data.tracking_url.

Set up order and tracking webhooks explains the webhook settings, all events with an example of the full event, and how failed deliveries are retried.