Update your payment details or cancel your subscription
Update your payment details or cancel your subscription in the Stripe billing portal, which you open from Billing. After cancelling, your account keeps working until the cancellation date.
Update your payment details
In the sidebar, under Workspace, open Billing. You need to be the account's Owner or an Admin.
Click Manage subscription and billing details.
Change your payment method or billing details in the Stripe billing portal.
Cancel your subscription
On Billing, click Manage subscription and billing details.
Cancel your subscription in the Stripe billing portal.
After you cancel
Your account keeps working until the date shown as Cancels on.
After that date you can still log in, and new orders are still stored, but they aren't sent to your suppliers. Each of those orders says "This order was received while your subscription was inactive.", and a banner says orders aren't processed until billing is set up.
Start again
To start again, click Subscribe now on Billing. New orders are then processed again.
Orders that arrived while your subscription was inactive aren't processed on their own: open each one and click Process order. Dropday then applies your rules to the order again. If an order line still isn't sent, An order line was not sent to a supplier explains why.
Billed through Shopify
If your account is billed through Shopify, you change or cancel the charge in Shopify. Dropday doesn't run a separate subscription for it.