Magento + Tracking Sync
Magento Tracking Sync for supplier shipment updates
When a customer asks about an order, your team should not have to contact every supplier before answering. Dropday connects supplier shipment updates and tracking to the original Magento order, helping you see what has shipped and what still needs to leave.
Suppliers and fulfilment partners
Report what they have shipped
Dropday
Shipment updates and tracking
Added to the right supplier order
Your Magento order
Shipped parts and tracking in view
Explore the integration and automation.
From supplier update to a clear answer
Your team finds the shipment updates in Dropday, not in separate inboxes and supplier portals.
1
Partners ship their products
Each supplier or fulfilment partner ships the part of the order it received.
2
Dropday receives shipment updates
Shipment updates and tracking are linked to the right supplier order.
3
See what has shipped
Check which suppliers have shipped and find the tracking. Shipment details are linked back to the original Magento order.
Shipment status
For each supplier order
Tracking link
On the supplier order
Give customer service the shipment details it needs
A customer asks where their order is, and the products come from different suppliers. Dropday lists each supplier under the original order, with its shipment status and tracking link, so customer service sees what has shipped and what still needs to leave.
Shipment details and tracking are linked back to the original Magento order. Tracking Sync in Dropday keeps each update with the right supplier. Suppliers can report a shipment from the order link, in the Supplier Portal or with a shipping file.
Answers without emailing partners
Shipped status per supplier
Tracking on the supplier order
Where Magento Tracking Sync helps your team
A customer asks about their order
Check which suppliers have shipped and share the tracking link from the order.
One supplier has shipped, another has not
See the shipped part and the part that still needs to leave, instead of reading separate emails.
Your own stock at a 3PL, other products from suppliers
Look at the warehouse shipment and the supplier shipments together.
A team that needs the same order information
Customer service, purchasing and fulfilment work from one order view.
Connect Magento in minutes
Use the Dropday extension for Magento to connect your store. Follow the installation guide, then agree with Dropday how your partners report their shipments.
1
Install the extension
Add the Dropday extension to Magento.
2
Connect your account
Link Magento to Dropday.
3
Connect your partners
Agree how each supplier and fulfilment partner reports shipments.
Answer Magento shipment questions without chasing suppliers
Give your team the shipment status and tracking of the suppliers on the order they are looking at.
Free 14-day trial
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Cancel anytime
More ways to automate your Magento store
Explore other ways to connect your suppliers and keep your store up to date.
Orders via Email
Each supplier receives its order lines by email.
Learn more
Orders via API
Send orders into your supplier's system through an API call.
Learn more
Orders via EDI
Send orders in the EDI format each partner requires, such as EDIFACT ORDERS.
Learn more
Orders via FTP/SFTP
Deliver orders as files on your supplier's server, in the layout it reads.
Learn more
Product Import & Updates
Bring your supplier's products into your store and keep them up to date.
Learn more
Inventory Sync
Keep the stock in your store in line with your supplier's stock.
Learn more
Frequently asked questions
Can my team check orders involving several suppliers?
Yes. The original order brings the supplier orders together in Dropday, with a separate shipment status and any tracking for each supplier.
What does my team see on the order?
The shipment status of each supplier order and any tracking link. Shipment details and tracking are linked back to the original Magento order.
Can a fulfilment partner report shipments too?
Yes. Dropday receives shipment updates from fulfilment partners as well as from suppliers.
Where do I find a supplier’s tracking link?
On that supplier’s order in Dropday, when the supplier has provided tracking.
Do I need a developer?
No. Dropday handles the setup.